Customer Service
Frequently Asked Questions
Where are you located?
POSESHE is a Hongkong company and has retail shops worldwide. Here you can get more information about us.
Where are you shipped from?
We ship from CN and US warehouses, depending on which products the customers buy and where they are located. And we are looking forward to having our AU warehouse done before Feb. 2022.
What’s the rate and time of your shipping?
We are now shipping US Standard 3-9 business days , and we do Free Shipping on orders over $50 all over the world. For the detailed shipping rates, please refer to our shipping policy.
How can I return products?
Customer satisfaction is always the first for us. Please refer to the return policy or contact us at customer@poseshe.com.
What are the Presale Products?
Pre-sale Products mean you might wait 10-20 days for us to prepare your products, but you will receive the maximum discount we can ever give for this item, usually a 20% off in the price and compatible with other discounts we are having.
Is your package biodegradable?
Yes, the bag is made of 100% biodegradable material. It originates from nature, extracted from corn, cassava, and other plants. In the end, it returns to nature, wholly decomposed by microbes, without causing any pollution to the environment.
What’s the size standard you use?
We offer clothing in US size 6-32 and underwear for all women. We adapt the US plus-size standard, and international conversion is in our size chart.
We are always here for you
Email:
customer@poseshe.com
Free Shipping to US
Free Worldwide Over $50